UCAT Changes, Effective Sept. 15

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Starting September 15, the County will no longer be using the Kingston Plaza (where Hannaford is located) as a UCAT bus-to-bus transfer point. This major transfer point will be relocated to Development Court on Ulster Ave. At the same time, UCAT is also introducing some route changes to address operational concerns and enhance service reliability.

We understand that news of these changes has been confusing and frustrating to many UCAT riders, and we’ve created this Participate Page to keep you informed and updated, and to answer any questions you may have.

You can check out our FAQ to see if your question has already been answered. If it hasn’t, then fill out our Q+A form. We will try to answer your question by the next business day. As we receive new questions, we may update the FAQ to address them.

If you have questions about planning a trip with these updated routes, you can call (845) 340-3333 and press 2.

To provide other feedback on UCAT services, you can fill out the UCAT Customer Satisfaction Survey.

You can find full route info in this new schedule document: 2025-SCHEDULE-UPDATE-8-20-2025.pdf. This document is also available on the UCAT website, alongside other route information, here: Routes / Schedules / Maps – UCAT.


Updated UCAT map for the greater Kingston Area - Effective Sept. 15


Starting September 15, the County will no longer be using the Kingston Plaza (where Hannaford is located) as a UCAT bus-to-bus transfer point. This major transfer point will be relocated to Development Court on Ulster Ave. At the same time, UCAT is also introducing some route changes to address operational concerns and enhance service reliability.

We understand that news of these changes has been confusing and frustrating to many UCAT riders, and we’ve created this Participate Page to keep you informed and updated, and to answer any questions you may have.

You can check out our FAQ to see if your question has already been answered. If it hasn’t, then fill out our Q+A form. We will try to answer your question by the next business day. As we receive new questions, we may update the FAQ to address them.

If you have questions about planning a trip with these updated routes, you can call (845) 340-3333 and press 2.

To provide other feedback on UCAT services, you can fill out the UCAT Customer Satisfaction Survey.

You can find full route info in this new schedule document: 2025-SCHEDULE-UPDATE-8-20-2025.pdf. This document is also available on the UCAT website, alongside other route information, here: Routes / Schedules / Maps – UCAT.


Updated UCAT map for the greater Kingston Area - Effective Sept. 15


What questions do you have about the Sept. 15 UCAT changes?

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  • Share Are there any changes to the KS bus Route SATURDAY schedule? on Facebook Share Are there any changes to the KS bus Route SATURDAY schedule? on Twitter Share Are there any changes to the KS bus Route SATURDAY schedule? on Linkedin Email Are there any changes to the KS bus Route SATURDAY schedule? link

    Are there any changes to the KS bus Route SATURDAY schedule?

    James Campanella asked 17 days ago

    *CORRECTION*

    Weekend schedules, including the KS schedule, are not changing from what they were before Sept. 15, except for the removal of the New Paltz Loop. 

  • Share Tomorrow is the day the new schedule starts. Are there going to be buses available on Sundays for every route since the old schedule will be invalid tomorrow. Will the new schedule times follow from Monday through Sunday or Monday through Saturday. on Facebook Share Tomorrow is the day the new schedule starts. Are there going to be buses available on Sundays for every route since the old schedule will be invalid tomorrow. Will the new schedule times follow from Monday through Sunday or Monday through Saturday. on Twitter Share Tomorrow is the day the new schedule starts. Are there going to be buses available on Sundays for every route since the old schedule will be invalid tomorrow. Will the new schedule times follow from Monday through Sunday or Monday through Saturday. on Linkedin Email Tomorrow is the day the new schedule starts. Are there going to be buses available on Sundays for every route since the old schedule will be invalid tomorrow. Will the new schedule times follow from Monday through Sunday or Monday through Saturday. link

    Tomorrow is the day the new schedule starts. Are there going to be buses available on Sundays for every route since the old schedule will be invalid tomorrow. Will the new schedule times follow from Monday through Sunday or Monday through Saturday.

    T asked 14 days ago

    *CORRECTION*

    Hi there, 

    Routes will continue to run the same days they have always run, and weekend schedules are not changing from what they were before the Sept. 15 route changes, except for the elimination of the New Paltz Loop. Apologies for the miscommunication. Full route information can be found here: Routes / Schedules / Maps – UCAT.  

    I hope that’s helpful! Let us know if you have any other questions. 

  • Share Are the weekend schedules for buses like the UPL or KPL still the same as before the schedules changed? Or are they running at the same times as the new schedule indicates? There’s no indication of any weekend schedules & times in the new schedule format. on Facebook Share Are the weekend schedules for buses like the UPL or KPL still the same as before the schedules changed? Or are they running at the same times as the new schedule indicates? There’s no indication of any weekend schedules & times in the new schedule format. on Twitter Share Are the weekend schedules for buses like the UPL or KPL still the same as before the schedules changed? Or are they running at the same times as the new schedule indicates? There’s no indication of any weekend schedules & times in the new schedule format. on Linkedin Email Are the weekend schedules for buses like the UPL or KPL still the same as before the schedules changed? Or are they running at the same times as the new schedule indicates? There’s no indication of any weekend schedules & times in the new schedule format. link

    Are the weekend schedules for buses like the UPL or KPL still the same as before the schedules changed? Or are they running at the same times as the new schedule indicates? There’s no indication of any weekend schedules & times in the new schedule format.

    H asked 9 days ago

    Hi there! All weekend routes are the same as they were before the route changes. The routes have been updated on the UCAT site here: Routes / Schedules / Maps – UCAT. Thank you for your patience! 

  • Share The website currently doesn't show Saturday or Sunday schedules for at least KPL and KS. If the weekend schedules are not changing to the new one, could you please update the site to reflect this and show also the weekend schedules there to avoid confusion? Right now, it is only showing the new schedule with no label as to what days that the schedule applies to. Thank you. on Facebook Share The website currently doesn't show Saturday or Sunday schedules for at least KPL and KS. If the weekend schedules are not changing to the new one, could you please update the site to reflect this and show also the weekend schedules there to avoid confusion? Right now, it is only showing the new schedule with no label as to what days that the schedule applies to. Thank you. on Twitter Share The website currently doesn't show Saturday or Sunday schedules for at least KPL and KS. If the weekend schedules are not changing to the new one, could you please update the site to reflect this and show also the weekend schedules there to avoid confusion? Right now, it is only showing the new schedule with no label as to what days that the schedule applies to. Thank you. on Linkedin Email The website currently doesn't show Saturday or Sunday schedules for at least KPL and KS. If the weekend schedules are not changing to the new one, could you please update the site to reflect this and show also the weekend schedules there to avoid confusion? Right now, it is only showing the new schedule with no label as to what days that the schedule applies to. Thank you. link

    The website currently doesn't show Saturday or Sunday schedules for at least KPL and KS. If the weekend schedules are not changing to the new one, could you please update the site to reflect this and show also the weekend schedules there to avoid confusion? Right now, it is only showing the new schedule with no label as to what days that the schedule applies to. Thank you.

    MJI asked 9 days ago

    Hi there! Thanks for the question. Our team hadn't finished posting all the weekend schedules on the new route pages. They are up now! Sorry for the delay.

  • Share The New Paltz Loop has served this community for well over a decade. It is my understanding that the development and implementation of the NPL was initiated largely by the student organizations of SUNY New Paltz in conversation with community members and Ulster County. Since the decision to eliminate this service has taken place during summer months, was the SUNY community involved, at all, in this decision making process? The impact extends from students needing transportation from campus to medical and shopping needs, and to the mobility-challenged and elder communities. Thank you, in advance, for your thoughtful reply. on Facebook Share The New Paltz Loop has served this community for well over a decade. It is my understanding that the development and implementation of the NPL was initiated largely by the student organizations of SUNY New Paltz in conversation with community members and Ulster County. Since the decision to eliminate this service has taken place during summer months, was the SUNY community involved, at all, in this decision making process? The impact extends from students needing transportation from campus to medical and shopping needs, and to the mobility-challenged and elder communities. Thank you, in advance, for your thoughtful reply. on Twitter Share The New Paltz Loop has served this community for well over a decade. It is my understanding that the development and implementation of the NPL was initiated largely by the student organizations of SUNY New Paltz in conversation with community members and Ulster County. Since the decision to eliminate this service has taken place during summer months, was the SUNY community involved, at all, in this decision making process? The impact extends from students needing transportation from campus to medical and shopping needs, and to the mobility-challenged and elder communities. Thank you, in advance, for your thoughtful reply. on Linkedin Email The New Paltz Loop has served this community for well over a decade. It is my understanding that the development and implementation of the NPL was initiated largely by the student organizations of SUNY New Paltz in conversation with community members and Ulster County. Since the decision to eliminate this service has taken place during summer months, was the SUNY community involved, at all, in this decision making process? The impact extends from students needing transportation from campus to medical and shopping needs, and to the mobility-challenged and elder communities. Thank you, in advance, for your thoughtful reply. link

    The New Paltz Loop has served this community for well over a decade. It is my understanding that the development and implementation of the NPL was initiated largely by the student organizations of SUNY New Paltz in conversation with community members and Ulster County. Since the decision to eliminate this service has taken place during summer months, was the SUNY community involved, at all, in this decision making process? The impact extends from students needing transportation from campus to medical and shopping needs, and to the mobility-challenged and elder communities. Thank you, in advance, for your thoughtful reply.

    Ruth M. asked 12 days ago

    Hi Ruth,  

    This is Matt from the County Executive's office. Thank you for your question! No, the SUNY New Paltz community was not directly involved in this decision, but I’d like to clarify what’s happened to the NPL route and why.  

    NPL ridership was very low – an average of less than one rider per hour over the last year. When the NPL couldn’t run due to driver absences, the UPL, KPL, and/or CL covered its stops. UCAT never received complaints about this service change when it occurred. This evidence showed that UCAT could meet rider needs in New Paltz with the new UPL, KPL, and CL routes, which together service all of the former NPL stops. Eliminating the NPL frees up a bus and a driver, making UCAT service more reliable county-wide. 

    I also want to highlight UCAT’s Paratransit services for disabled riders and senior services for elderly riders, which are also available to support riders in New Paltz. 

    We encourage riders to offer feedback on how the new route is working for them. If riders express that their needs in New Paltz are not being met, then UCAT can make adjustments to the schedule. 

    I hope this is helpful! Please let us know if you have any other questions or concerns.  

  • Share Please verify that CL route, as shown here (https://ucat.ulstercountyny.gov/wp-content/uploads/2025/08/2025-SCHEDULE-UPDATE-8-20-2025.pdf) and on print schedules, has a run departing Development Court at 12 noon arriving at Governor Clinton at 12:33 pm. Rather won't the bus depart Dev Ct at 12:30 pm? on Facebook Share Please verify that CL route, as shown here (https://ucat.ulstercountyny.gov/wp-content/uploads/2025/08/2025-SCHEDULE-UPDATE-8-20-2025.pdf) and on print schedules, has a run departing Development Court at 12 noon arriving at Governor Clinton at 12:33 pm. Rather won't the bus depart Dev Ct at 12:30 pm? on Twitter Share Please verify that CL route, as shown here (https://ucat.ulstercountyny.gov/wp-content/uploads/2025/08/2025-SCHEDULE-UPDATE-8-20-2025.pdf) and on print schedules, has a run departing Development Court at 12 noon arriving at Governor Clinton at 12:33 pm. Rather won't the bus depart Dev Ct at 12:30 pm? on Linkedin Email Please verify that CL route, as shown here (https://ucat.ulstercountyny.gov/wp-content/uploads/2025/08/2025-SCHEDULE-UPDATE-8-20-2025.pdf) and on print schedules, has a run departing Development Court at 12 noon arriving at Governor Clinton at 12:33 pm. Rather won't the bus depart Dev Ct at 12:30 pm? link

    Please verify that CL route, as shown here (https://ucat.ulstercountyny.gov/wp-content/uploads/2025/08/2025-SCHEDULE-UPDATE-8-20-2025.pdf) and on print schedules, has a run departing Development Court at 12 noon arriving at Governor Clinton at 12:33 pm. Rather won't the bus depart Dev Ct at 12:30 pm?

    Phil Erner asked 13 days ago

    Hi Phil, 

    This is Matt from the County Executive’s office. Thanks for your question.  

    Yes, you’re right, that CL stop won’t leave Development Court until 12:30. The extra time lets the CL line up with the E route and gives drivers a chance to stretch their legs. Apologies for the confusion. I’ve flagged that for the folks over at UCAT. Good thing the CL schedule saying noon won’t make anyone late to catch the bus!  

    Thanks again. Please let us know if you have any other questions or concerns.  

  • Share I would like to better understand why UCAT is no longer running as frequently to and from Pine Hill. There are many residents along the route who rely on UCAT for transportation to and from work, to purchase their groceries and other critical supplies, and to get to medical appointments. Limiting the service is a grave disservice to these residents. I am also greatly concerned that UCAT is no longer running to the King's Plaza. Many residents in the Catskills rely on that destination to purchase groceries, medical supplies at Walgreens, and to obtain other important resources. I would urge you to reconsider the Sept. 15 UCAT changes! I also would like to understand the process that UCAT went through to determine that these changes were necessary and prudent and in the best interest of the community, since they clearly are not. on Facebook Share I would like to better understand why UCAT is no longer running as frequently to and from Pine Hill. There are many residents along the route who rely on UCAT for transportation to and from work, to purchase their groceries and other critical supplies, and to get to medical appointments. Limiting the service is a grave disservice to these residents. I am also greatly concerned that UCAT is no longer running to the King's Plaza. Many residents in the Catskills rely on that destination to purchase groceries, medical supplies at Walgreens, and to obtain other important resources. I would urge you to reconsider the Sept. 15 UCAT changes! I also would like to understand the process that UCAT went through to determine that these changes were necessary and prudent and in the best interest of the community, since they clearly are not. on Twitter Share I would like to better understand why UCAT is no longer running as frequently to and from Pine Hill. There are many residents along the route who rely on UCAT for transportation to and from work, to purchase their groceries and other critical supplies, and to get to medical appointments. Limiting the service is a grave disservice to these residents. I am also greatly concerned that UCAT is no longer running to the King's Plaza. Many residents in the Catskills rely on that destination to purchase groceries, medical supplies at Walgreens, and to obtain other important resources. I would urge you to reconsider the Sept. 15 UCAT changes! I also would like to understand the process that UCAT went through to determine that these changes were necessary and prudent and in the best interest of the community, since they clearly are not. on Linkedin Email I would like to better understand why UCAT is no longer running as frequently to and from Pine Hill. There are many residents along the route who rely on UCAT for transportation to and from work, to purchase their groceries and other critical supplies, and to get to medical appointments. Limiting the service is a grave disservice to these residents. I am also greatly concerned that UCAT is no longer running to the King's Plaza. Many residents in the Catskills rely on that destination to purchase groceries, medical supplies at Walgreens, and to obtain other important resources. I would urge you to reconsider the Sept. 15 UCAT changes! I also would like to understand the process that UCAT went through to determine that these changes were necessary and prudent and in the best interest of the community, since they clearly are not. link

    I would like to better understand why UCAT is no longer running as frequently to and from Pine Hill. There are many residents along the route who rely on UCAT for transportation to and from work, to purchase their groceries and other critical supplies, and to get to medical appointments. Limiting the service is a grave disservice to these residents. I am also greatly concerned that UCAT is no longer running to the King's Plaza. Many residents in the Catskills rely on that destination to purchase groceries, medical supplies at Walgreens, and to obtain other important resources. I would urge you to reconsider the Sept. 15 UCAT changes! I also would like to understand the process that UCAT went through to determine that these changes were necessary and prudent and in the best interest of the community, since they clearly are not.

    CalandraLila asked 13 days ago

    Hi there, 

    Thank you for your questions!
    For the wellbeing of UCAT’s drivers, and the quality and reliability of its service, the Z route has been restructured into two 8-hour shifts each day. As a result, the number of trips each day had to be reduced, and the Pine Hill stops at the end of each shift had to be cut. 

    The Z still goes to Pine Hill several times per day, and based on UCAT’s ridership data, these trips should be able to accommodate the vast majority of passengers from the area between Phoenicia and Pine Hill (the Pine Hill run often sees one or no riders each day).  

    UCAT also offers Paratransit services for disabled riders, senior services for elderly riders, and a weekly rural shopping route for many areas (The portion of the Z route from Shokan to Pine Hill is serviced every Monday). These services, together with the Z route, should be able to accommodate riders’ transportation needs.   

    If, after the route changes go into effect, riders’ needs are not being met, then UCAT can make adjustments to the schedule.  

    I hope this information is helpful. Thank you for your feedback, and please let us know if you have any other questions or concerns.   

  • Share Will there be any buses stopping or flaggable at Rosendale Park and Ride from Kingston to New Paltz or New Paltz to Kingston on weekends.? Are there any New Paltz to Kingston buses available from Stewart's in New Paltz later than 8:30? on Facebook Share Will there be any buses stopping or flaggable at Rosendale Park and Ride from Kingston to New Paltz or New Paltz to Kingston on weekends.? Are there any New Paltz to Kingston buses available from Stewart's in New Paltz later than 8:30? on Twitter Share Will there be any buses stopping or flaggable at Rosendale Park and Ride from Kingston to New Paltz or New Paltz to Kingston on weekends.? Are there any New Paltz to Kingston buses available from Stewart's in New Paltz later than 8:30? on Linkedin Email Will there be any buses stopping or flaggable at Rosendale Park and Ride from Kingston to New Paltz or New Paltz to Kingston on weekends.? Are there any New Paltz to Kingston buses available from Stewart's in New Paltz later than 8:30? link

    Will there be any buses stopping or flaggable at Rosendale Park and Ride from Kingston to New Paltz or New Paltz to Kingston on weekends.? Are there any New Paltz to Kingston buses available from Stewart's in New Paltz later than 8:30?

    Chris McW asked 14 days ago

    Hi Chris, 

    The UPL route runs Mon-Sun and will stop at the Rosendale Park and Ride and then continue on to Kingston at 12:45 and 10:20 PM. It also runs from the New Paltz Stewart’s to Kingston 8 times between 6:45 AM and 10:12 PM, but it will only stop at Stewart’s if you flag it down or call dispatch ahead of time to request the stop.  

    I hope that’s helpful! Let us know if you have any other questions.  

  • Share How will students to SUNY Ulster get there on the current E schedule? There are day long cuts to service in it! on Facebook Share How will students to SUNY Ulster get there on the current E schedule? There are day long cuts to service in it! on Twitter Share How will students to SUNY Ulster get there on the current E schedule? There are day long cuts to service in it! on Linkedin Email How will students to SUNY Ulster get there on the current E schedule? There are day long cuts to service in it! link

    How will students to SUNY Ulster get there on the current E schedule? There are day long cuts to service in it!

    SpiritedHere asked 13 days ago

    Hi there.  

    Thank you for your question. The new E route schedule connects Ellenville to SUNY Ulster 8 times per day, and Kingston to SUNY Ulster 7 times per day. These connections are now more frequent than they were on the old EU route. The vast majority of SUNY Ulster students who use this route should be able to find a trip that gets them to and from the college at necessary times.  

    Please let us know if you have any other questions. Thank you! 

  • Share Hello, as a rider of the X Route and Suny New Paltz student, I'm wondering why the route has changed completely? If there was low ridership at some points in the day why not keep the current route in peak times and then the new route during off peak times? When I take the X Bus in the mornings(7:45) for class and afternoons home (3:15) it gets pretty full due to students and New Paltz workers, now it will be much harder for them to use the bus. Also, since the schedule has changed, the earliest bus from Broadway to the Newburgh mall leaves the same time the UCAT leaves the Newburgh mall. The Midvalley mall also picks up a good amount people in the morning, which the new route doesn't stop at. Then the next bus(9:13a) will not get people into work or 9:30 classes in time. I fear these new changes will bring even lower ridership because it is not practical for riders. Lastly, why is this new route so drastically different from the route proposal in the optimization survey? on Facebook Share Hello, as a rider of the X Route and Suny New Paltz student, I'm wondering why the route has changed completely? If there was low ridership at some points in the day why not keep the current route in peak times and then the new route during off peak times? When I take the X Bus in the mornings(7:45) for class and afternoons home (3:15) it gets pretty full due to students and New Paltz workers, now it will be much harder for them to use the bus. Also, since the schedule has changed, the earliest bus from Broadway to the Newburgh mall leaves the same time the UCAT leaves the Newburgh mall. The Midvalley mall also picks up a good amount people in the morning, which the new route doesn't stop at. Then the next bus(9:13a) will not get people into work or 9:30 classes in time. I fear these new changes will bring even lower ridership because it is not practical for riders. Lastly, why is this new route so drastically different from the route proposal in the optimization survey? on Twitter Share Hello, as a rider of the X Route and Suny New Paltz student, I'm wondering why the route has changed completely? If there was low ridership at some points in the day why not keep the current route in peak times and then the new route during off peak times? When I take the X Bus in the mornings(7:45) for class and afternoons home (3:15) it gets pretty full due to students and New Paltz workers, now it will be much harder for them to use the bus. Also, since the schedule has changed, the earliest bus from Broadway to the Newburgh mall leaves the same time the UCAT leaves the Newburgh mall. The Midvalley mall also picks up a good amount people in the morning, which the new route doesn't stop at. Then the next bus(9:13a) will not get people into work or 9:30 classes in time. I fear these new changes will bring even lower ridership because it is not practical for riders. Lastly, why is this new route so drastically different from the route proposal in the optimization survey? on Linkedin Email Hello, as a rider of the X Route and Suny New Paltz student, I'm wondering why the route has changed completely? If there was low ridership at some points in the day why not keep the current route in peak times and then the new route during off peak times? When I take the X Bus in the mornings(7:45) for class and afternoons home (3:15) it gets pretty full due to students and New Paltz workers, now it will be much harder for them to use the bus. Also, since the schedule has changed, the earliest bus from Broadway to the Newburgh mall leaves the same time the UCAT leaves the Newburgh mall. The Midvalley mall also picks up a good amount people in the morning, which the new route doesn't stop at. Then the next bus(9:13a) will not get people into work or 9:30 classes in time. I fear these new changes will bring even lower ridership because it is not practical for riders. Lastly, why is this new route so drastically different from the route proposal in the optimization survey? link

    Hello, as a rider of the X Route and Suny New Paltz student, I'm wondering why the route has changed completely? If there was low ridership at some points in the day why not keep the current route in peak times and then the new route during off peak times? When I take the X Bus in the mornings(7:45) for class and afternoons home (3:15) it gets pretty full due to students and New Paltz workers, now it will be much harder for them to use the bus. Also, since the schedule has changed, the earliest bus from Broadway to the Newburgh mall leaves the same time the UCAT leaves the Newburgh mall. The Midvalley mall also picks up a good amount people in the morning, which the new route doesn't stop at. Then the next bus(9:13a) will not get people into work or 9:30 classes in time. I fear these new changes will bring even lower ridership because it is not practical for riders. Lastly, why is this new route so drastically different from the route proposal in the optimization survey?

    LR asked 17 days ago

    Hi there, 

    Based on UCAT's ridership data, the X route and the CL route should be able to accommodate ridership needs between New Paltz and Kingston.  

    Service from Newburgh has been adjusted to eliminate a nearly 2-hour wait in Newburgh for many riders who use that morning run. Newburgh is also serviced by Orange Transit, which can accommodate rider needs and help them get to the mall for the morning UCAT run.  

    These route changes are being implemented to better distribute UCAT’s buses and drivers. They are designed to increase service quality and reliability with UCAT's current resources. They are not part of the Route Optimization Plan, which is still being finalized. The plan will be released for public comment in October and implemented over a three-year period.  

    If, after the route changes go into effect, riders’ needs are not being met, then UCAT can make adjustments to the schedule. 

    I hope this information is helpful! Please let us know if you have other questions or concerns.  

Page last updated: 24 Sep 2025, 03:45 PM