UCAT Changes, Effective Sept. 15

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Starting September 15, the County will no longer be using the Kingston Plaza (where Hannaford is located) as a UCAT bus-to-bus transfer point. This major transfer point will be relocated to Development Court on Ulster Ave. At the same time, UCAT is also introducing some route changes to address operational concerns and enhance service reliability.

We understand that news of these changes has been confusing and frustrating to many UCAT riders, and we’ve created this Participate Page to keep you informed and updated, and to answer any questions you may have.

You can check out our FAQ to see if your question has already been answered. If it hasn’t, then fill out our Q+A form. We will try to answer your question by the next business day. As we receive new questions, we may update the FAQ to address them.

If you have questions about planning a trip with these updated routes, you can call (845) 340-3333 and press 2.

To provide other feedback on UCAT services, you can fill out the UCAT Customer Satisfaction Survey.

You can find full route info in this new schedule document: UCAT-2025-SCHEDULE-UPDATE-1.pdf. This document is also available on the UCAT website, alongside other route information, here: Routes / Schedules / Maps – UCAT.


Updated UCAT map for the greater Kingston Area - Effective Sept. 15

Starting September 15, the County will no longer be using the Kingston Plaza (where Hannaford is located) as a UCAT bus-to-bus transfer point. This major transfer point will be relocated to Development Court on Ulster Ave. At the same time, UCAT is also introducing some route changes to address operational concerns and enhance service reliability.

We understand that news of these changes has been confusing and frustrating to many UCAT riders, and we’ve created this Participate Page to keep you informed and updated, and to answer any questions you may have.

You can check out our FAQ to see if your question has already been answered. If it hasn’t, then fill out our Q+A form. We will try to answer your question by the next business day. As we receive new questions, we may update the FAQ to address them.

If you have questions about planning a trip with these updated routes, you can call (845) 340-3333 and press 2.

To provide other feedback on UCAT services, you can fill out the UCAT Customer Satisfaction Survey.

You can find full route info in this new schedule document: UCAT-2025-SCHEDULE-UPDATE-1.pdf. This document is also available on the UCAT website, alongside other route information, here: Routes / Schedules / Maps – UCAT.


Updated UCAT map for the greater Kingston Area - Effective Sept. 15

What questions do you have about the Sept. 15 UCAT changes?

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  • Share Is the new schedules Monday through Sunday for every route. on Facebook Share Is the new schedules Monday through Sunday for every route. on Twitter Share Is the new schedules Monday through Sunday for every route. on Linkedin Email Is the new schedules Monday through Sunday for every route. link

    Is the new schedules Monday through Sunday for every route.

    Thorpe asked 2 days ago

    Hi Thorpe, 

    1. Thank you for your question! All routes will continue running on the days they have been running previously. Full route information is available here: Routes / Schedules / Maps – UCAT.

  • Share Why arent Saturdays and Sundays schedules listed in the new schedules? on Facebook Share Why arent Saturdays and Sundays schedules listed in the new schedules? on Twitter Share Why arent Saturdays and Sundays schedules listed in the new schedules? on Linkedin Email Why arent Saturdays and Sundays schedules listed in the new schedules? link

    Why arent Saturdays and Sundays schedules listed in the new schedules?

    Chris asked 2 days ago

    Hi Chris, 

    Thank you for your question! All routes will continue running on the days they have been running previously. Full route information is available here: Routes / Schedules / Maps – UCAT.

  • Share will there be a Saturday bus on the EU run after 9/15 on Facebook Share will there be a Saturday bus on the EU run after 9/15 on Twitter Share will there be a Saturday bus on the EU run after 9/15 on Linkedin Email will there be a Saturday bus on the EU run after 9/15 link

    will there be a Saturday bus on the EU run after 9/15

    JohnAL asked 4 days ago

    Hi John, 

    Thank you for your question! The E route, which is the new name for the EU route, will follow the same route Monday through Saturday, but doesn't run on Sundays. You can find all route information here: Routes / Schedules / Maps – UCAT. 

    I hope this is helpful! Let us know if you have any other questions.  

  • Share I used the X-route regularly since 2022 from Newburgh to SUNY New Paltz. I am very surprised with the total change of the route. The X Route recently picked up more passengers, especially New Paltz students and workers from Newburgh and Platekill area. So why the route is being completely re-routed ? How these students and workers go to and return from SUNY New Paltz campus? I understand the route is low during summer time, but not for fall and spring semesters. on Facebook Share I used the X-route regularly since 2022 from Newburgh to SUNY New Paltz. I am very surprised with the total change of the route. The X Route recently picked up more passengers, especially New Paltz students and workers from Newburgh and Platekill area. So why the route is being completely re-routed ? How these students and workers go to and return from SUNY New Paltz campus? I understand the route is low during summer time, but not for fall and spring semesters. on Twitter Share I used the X-route regularly since 2022 from Newburgh to SUNY New Paltz. I am very surprised with the total change of the route. The X Route recently picked up more passengers, especially New Paltz students and workers from Newburgh and Platekill area. So why the route is being completely re-routed ? How these students and workers go to and return from SUNY New Paltz campus? I understand the route is low during summer time, but not for fall and spring semesters. on Linkedin Email I used the X-route regularly since 2022 from Newburgh to SUNY New Paltz. I am very surprised with the total change of the route. The X Route recently picked up more passengers, especially New Paltz students and workers from Newburgh and Platekill area. So why the route is being completely re-routed ? How these students and workers go to and return from SUNY New Paltz campus? I understand the route is low during summer time, but not for fall and spring semesters. link

    I used the X-route regularly since 2022 from Newburgh to SUNY New Paltz. I am very surprised with the total change of the route. The X Route recently picked up more passengers, especially New Paltz students and workers from Newburgh and Platekill area. So why the route is being completely re-routed ? How these students and workers go to and return from SUNY New Paltz campus? I understand the route is low during summer time, but not for fall and spring semesters.

    X loyal user asked 5 days ago

    Hi there! 

    The X route still connects Newburgh, Plattekill, and New Paltz several times every day. In fact, service between Newburgh and New Paltz is now more frequent with the new schedule. The Newburgh waterfront stop has been cut due to low ridership and to eliminate a substantial wait for passengers in Newburgh.  

    I hope this information is helpful. Please let us know if you have any other questions. 

  • Share Why are you taking away the scheduled stops at Healthy Way and Tops and making them at call stops. A senior citizens housing, a hospital, health clinic and supermarket is in this loop of which only takes 5 minutes to come in and out. on Facebook Share Why are you taking away the scheduled stops at Healthy Way and Tops and making them at call stops. A senior citizens housing, a hospital, health clinic and supermarket is in this loop of which only takes 5 minutes to come in and out. on Twitter Share Why are you taking away the scheduled stops at Healthy Way and Tops and making them at call stops. A senior citizens housing, a hospital, health clinic and supermarket is in this loop of which only takes 5 minutes to come in and out. on Linkedin Email Why are you taking away the scheduled stops at Healthy Way and Tops and making them at call stops. A senior citizens housing, a hospital, health clinic and supermarket is in this loop of which only takes 5 minutes to come in and out. link

    Why are you taking away the scheduled stops at Healthy Way and Tops and making them at call stops. A senior citizens housing, a hospital, health clinic and supermarket is in this loop of which only takes 5 minutes to come in and out.

    JohnL asked 5 days ago

    Hi John, 

    Thank you for your question! We've adjusted the Tops and Healthy Way stops based on ridership data we’ve collected. On average, five passengers per day go to those locations, almost always at peak transit hours. As a result, we adjusted the E route to only have scheduled stops at those peak times – 9:50 AM, 1:55, 4:25, and 7:35 PM.  

    If passengers want to stop or get picked up there at other times, they can make that request, either by alerting their driver if already on the bus or calling dispatch an hour ahead of time if not.  

    UCAT also operates several convenient services for seniors. Seniors have access to a weekly shopping bus that offers rides to and from Kingston for shopping. More information, and a number to call for additional assistance, is available here: Senior Services – UCAT.

    Additionally, UCAT has a paratransit service to provide rides to those unable to use the fixed-route service. Full information is available here: ADA Paratransit – UCAT.  

    I hope this information is helpful. Please let us know if you have any other questions.  

  • Share I'm definitely not a street or highway engineer or a transportation specialist, but I'm wondering: 1) can Dietz Stadium temporarily serve as transportation hub? Or 2) what about the Thruway Park and Ride - accessible from Col Chandler for vehicles and Washington Ave by Quick Check for pedestrians? Or 3) how about the County purchasing the Super 8 on Washington Ave - acting to address emergency housing and a bus depot in one swoop? Or 4) as someone smarter than I suggested, why not purchase the now vacant Rite Aid property on Broadway, site of the original Trailways bus stop in Kingston? Your thoughts Ulster County Government? on Facebook Share I'm definitely not a street or highway engineer or a transportation specialist, but I'm wondering: 1) can Dietz Stadium temporarily serve as transportation hub? Or 2) what about the Thruway Park and Ride - accessible from Col Chandler for vehicles and Washington Ave by Quick Check for pedestrians? Or 3) how about the County purchasing the Super 8 on Washington Ave - acting to address emergency housing and a bus depot in one swoop? Or 4) as someone smarter than I suggested, why not purchase the now vacant Rite Aid property on Broadway, site of the original Trailways bus stop in Kingston? Your thoughts Ulster County Government? on Twitter Share I'm definitely not a street or highway engineer or a transportation specialist, but I'm wondering: 1) can Dietz Stadium temporarily serve as transportation hub? Or 2) what about the Thruway Park and Ride - accessible from Col Chandler for vehicles and Washington Ave by Quick Check for pedestrians? Or 3) how about the County purchasing the Super 8 on Washington Ave - acting to address emergency housing and a bus depot in one swoop? Or 4) as someone smarter than I suggested, why not purchase the now vacant Rite Aid property on Broadway, site of the original Trailways bus stop in Kingston? Your thoughts Ulster County Government? on Linkedin Email I'm definitely not a street or highway engineer or a transportation specialist, but I'm wondering: 1) can Dietz Stadium temporarily serve as transportation hub? Or 2) what about the Thruway Park and Ride - accessible from Col Chandler for vehicles and Washington Ave by Quick Check for pedestrians? Or 3) how about the County purchasing the Super 8 on Washington Ave - acting to address emergency housing and a bus depot in one swoop? Or 4) as someone smarter than I suggested, why not purchase the now vacant Rite Aid property on Broadway, site of the original Trailways bus stop in Kingston? Your thoughts Ulster County Government? link

    I'm definitely not a street or highway engineer or a transportation specialist, but I'm wondering: 1) can Dietz Stadium temporarily serve as transportation hub? Or 2) what about the Thruway Park and Ride - accessible from Col Chandler for vehicles and Washington Ave by Quick Check for pedestrians? Or 3) how about the County purchasing the Super 8 on Washington Ave - acting to address emergency housing and a bus depot in one swoop? Or 4) as someone smarter than I suggested, why not purchase the now vacant Rite Aid property on Broadway, site of the original Trailways bus stop in Kingston? Your thoughts Ulster County Government?

    Tiredofliesandincompetence asked 12 days ago

    Thank you for your questions!  

    We needed to relocate the Plaza transfer point and adjust routes very quickly, so we had to use property that the County already owned. Purchasing other property or executing agreements in order to use other facilities were not options with the timeframe we had. 

    To prevent any more upheaval, we are planning to use Development Court as the main Kingston bus-to-bus transfer point until the Route Optimization Plan is finalized and we can implement a data-based solution. 

    We appreciate your suggestions and are passing them along to the Route Optimization Plan team for consideration. Let us know if you have any other questions!  

  • Share What about all the students that relied on the bus to get to the college? on Facebook Share What about all the students that relied on the bus to get to the college? on Twitter Share What about all the students that relied on the bus to get to the college? on Linkedin Email What about all the students that relied on the bus to get to the college? link

    What about all the students that relied on the bus to get to the college?

    Concerned rider asked 8 days ago

     Thank you for your question! UCAT routes still frequently serve SUNY New Paltz and SUNY Ulster. 

    • The Blue route goes through Kingston and stops at SUNY Ulster’s Kingston Campus. 

    • The CL route stops at SUNY Ulster’s Stone Ridge campus and stops at two locations on SUNY New Paltz’s campus.  

    • The E route stops at SUNY Ulster’s Stone Ridge campus.  

    For full route info, including times of all these college stops, visit Routes / Schedules / Maps – UCAT, or check out the new schedule document here: UCAT-2025-SCHEDULE-UPDATE-1.pdf (also accessible on the website). 

  • Share Will there be pickups in Newburgh on the X Route(Newburgh-New Paltz)? If not, then the new changes to the X-Route completely eliminates Newburgh, which is a popular route for students, professors, and SUNY New Paltz campus workers. The new X-Route should be called Walkill to New Paltz instead. on Facebook Share Will there be pickups in Newburgh on the X Route(Newburgh-New Paltz)? If not, then the new changes to the X-Route completely eliminates Newburgh, which is a popular route for students, professors, and SUNY New Paltz campus workers. The new X-Route should be called Walkill to New Paltz instead. on Twitter Share Will there be pickups in Newburgh on the X Route(Newburgh-New Paltz)? If not, then the new changes to the X-Route completely eliminates Newburgh, which is a popular route for students, professors, and SUNY New Paltz campus workers. The new X-Route should be called Walkill to New Paltz instead. on Linkedin Email Will there be pickups in Newburgh on the X Route(Newburgh-New Paltz)? If not, then the new changes to the X-Route completely eliminates Newburgh, which is a popular route for students, professors, and SUNY New Paltz campus workers. The new X-Route should be called Walkill to New Paltz instead. link

    Will there be pickups in Newburgh on the X Route(Newburgh-New Paltz)? If not, then the new changes to the X-Route completely eliminates Newburgh, which is a popular route for students, professors, and SUNY New Paltz campus workers. The new X-Route should be called Walkill to New Paltz instead.

    EA12 asked 10 days ago

    Thank you for your questions! The X Route will still pick up and drop off at the Newburgh Mall several times per day. For full route info, visit Routes / Schedules / Maps – UCAT, or check out the new schedule document here: UCAT-2025-SCHEDULE-UPDATE-1.pdf (also accessible on the website). 

  • Share Why is it changing to development court ? How r people supposed to get there ? on Facebook Share Why is it changing to development court ? How r people supposed to get there ? on Twitter Share Why is it changing to development court ? How r people supposed to get there ? on Linkedin Email Why is it changing to development court ? How r people supposed to get there ? link

    Why is it changing to development court ? How r people supposed to get there ?

    Hanna asked 10 days ago

    Hi Hanna, 

    Thanks for the questions! The owner of Kingston Plaza requested in August that UCAT no longer use the Plaza as its main bus-to-bus transfer point in Kingston. The County only had 30 days to relocate the transfer point, allowing little time to identify and secure a new location. Development Court is a County-owned property and is the closest property to the Plaza that could accommodate the volume of people and buses that had been transferring at the Plaza. This is a transitional solution as UCAT identifies permanent solutions as part of its in-process Route Optimization Plan. 

    It’s important to know that you will not need to go to Development Court to catch a UCAT bus. There are still UCAT stops throughout Kingston and the County. For full route info, visit Routes / Schedules / Maps – UCAT, or check out the new schedule document here: UCAT-2025-SCHEDULE-UPDATE-1.pdf (also accessible on the website).  

    I hope this information is helpful! Let us know if you have any more questions. 

  • Share Hi there, I’d like to know the easily accessible links to see all planned route changes in the future. I’d like to know if your company is taking into consideration the needs of the elderly to get to walkable places in Kingston, Woodstock, and Hurley - near groceries stores and the centers of towns to connect to doctors, shops, cafes etc, for their mobility needs and quality of life needs? If so, how? Will your routes continue to have stops that allow senior citizens to access the walkability center of the cities and uptown Kingston? on Facebook Share Hi there, I’d like to know the easily accessible links to see all planned route changes in the future. I’d like to know if your company is taking into consideration the needs of the elderly to get to walkable places in Kingston, Woodstock, and Hurley - near groceries stores and the centers of towns to connect to doctors, shops, cafes etc, for their mobility needs and quality of life needs? If so, how? Will your routes continue to have stops that allow senior citizens to access the walkability center of the cities and uptown Kingston? on Twitter Share Hi there, I’d like to know the easily accessible links to see all planned route changes in the future. I’d like to know if your company is taking into consideration the needs of the elderly to get to walkable places in Kingston, Woodstock, and Hurley - near groceries stores and the centers of towns to connect to doctors, shops, cafes etc, for their mobility needs and quality of life needs? If so, how? Will your routes continue to have stops that allow senior citizens to access the walkability center of the cities and uptown Kingston? on Linkedin Email Hi there, I’d like to know the easily accessible links to see all planned route changes in the future. I’d like to know if your company is taking into consideration the needs of the elderly to get to walkable places in Kingston, Woodstock, and Hurley - near groceries stores and the centers of towns to connect to doctors, shops, cafes etc, for their mobility needs and quality of life needs? If so, how? Will your routes continue to have stops that allow senior citizens to access the walkability center of the cities and uptown Kingston? link

    Hi there, I’d like to know the easily accessible links to see all planned route changes in the future. I’d like to know if your company is taking into consideration the needs of the elderly to get to walkable places in Kingston, Woodstock, and Hurley - near groceries stores and the centers of towns to connect to doctors, shops, cafes etc, for their mobility needs and quality of life needs? If so, how? Will your routes continue to have stops that allow senior citizens to access the walkability center of the cities and uptown Kingston?

    Maia asked 10 days ago

     Hi Maia, 

    Thank you for your questions! Info about the September 15 route changes is available on the UCAT website: Routes / Schedules / Maps – UCAT. In the future, if route changes are proposed, announcements would be on this webpage at least 30 days before they take effect. The UCAT website is a good source for all changes.

    UCAT routes will continue to serve central areas in Kingston, Woodstock, and Hurley that are walkable for senior citizens. UCAT buses are also able to accommodate wheelchairs and other mobility aids.  

    UCAT also operates several convenient services for seniors:

    • Seniors have access to a weekly shopping bus that offers rides to and from Kingston for shopping. More information, and a number to call for additional assistance, is available here: Senior Services – UCAT  
    • Additionally, UCAT has a paratransit service to provide rides to those unable to use the fixed-route service. Full information is available here: ADA Paratransit – UCAT.  

    I hope this information is helpful! Let us know if you have any more questions.  

Page last updated: 05 Sep 2025, 01:30 PM